Our Policies

Shared Owership Policy Tenancy Policy Property Damage by Tenants Rent to Buy Policy Right to Buy Policy Disabled Adapations Policy Discounted Market Sale Policy Home Ownership Policy Allocations Policy Allocations Policy Death of a Tenant Policy Abandoned Vehicles or Items Tort Policy

Rent Arrears Policy Rent Setting Policy Disturbance Allowance Hardship Grant Procedure Home Loss

Repairs & Maintenance Procedure Gas Service Maintenance Policy Procedure Guide Legionella and Legionnaires’ Disease Policy and Procedure LOLER Policy Planned Maintenance Asbestos Management Plan Cyclical Maintenance Procedure Fire Safety Policy Statement

IT Security Policy IT Security Policy Lone Working Policy and Procedure CCTV Policy for VHA

EDI Policy Bribery Policy Statement Information and Communications Systems Policy Board Contractor Approval Policy and Procedure Code of Conduct for Maintenance Contractors

Revised VHA Domestic Abuse Policy Safeguarding and Protection from Abuse Policy Complaints Policy Tenant Engagement and Involvement Policy ASB and Harassment Policy