http://www.vectishousing.co.uk Housing Association with properties in Freshwater, Ryde, Sandown, Cowes, East Cowes and Newport, Isle of Wight http://www.vectishousing.co.uk/images/vhalogo.jpg http://www.vectishousing.co.uk http://www.vectishousing.co.uk/hires/news/81/New-Homes/ Putting Residents at the Heart Using its tried and tested internal transfer system in conjunction with the Isle of Wights new choicebased lettings system Vectis Housing Association has managed to find more appropriate accommodation for eight households as a result of the completion of its latest housing complex at Garden Way in Newport. Shelley Smith moved into her new threebedroomed house a few weeks ago. We love it here. Its nice and quiet. In my previous property my little boy didnt have his own room and we only had a small garden. Now we have a lovely big garden and lots more room. My daughter is much happier. She has changed schools and now has places near to home to play with her friends. We get on well with the neighbours too. Paul Hann Chief Executive of Vectis Housing Associati... news Thu, 24 Jun 2010 09:02:32 +0000 GMT http://www.vectishousing.co.uk/hires/tenants/80/Service-Offer-Information/ The link below will take you to our initial consultation with tenants over the process of formulating a service offer for the coming year. tenants Thu, 06 May 2010 14:09:00 +0000 GMT http://www.vectishousing.co.uk/hires/performance/78/SHAPE-Performance-Indicators/ Set out here are the ways in which Vectis compares with other associations within the benchmarking club to which it belongs. performance Fri, 13 Nov 2009 17:32:08 +0000 GMT http://www.vectishousing.co.uk/hires/performance/77/Annual-Report-and-Accounts-200809/ performance Fri, 13 Nov 2009 17:13:31 +0000 GMT http://www.vectishousing.co.uk/hires/news/75/News-Letter/ news Mon, 12 Oct 2009 10:11:49 +0000 GMT http://www.vectishousing.co.uk/hires/tenants/73/Tenant-Forum-Newsletter/ tenants Thu, 09 Apr 2009 14:00:46 +0000 GMT http://www.vectishousing.co.uk/hires/handbooks/72/Antisocial-Behviour-Guide/ handbooks Wed, 25 Mar 2009 14:12:13 +0000 GMT http://www.vectishousing.co.uk/hires/handbooks/71/Resident-Invovlement/ handbooks Wed, 25 Mar 2009 14:11:24 +0000 GMT http://www.vectishousing.co.uk/hires/company/70/Diversity-Statement/ company Wed, 25 Mar 2009 14:08:34 +0000 GMT http://www.vectishousing.co.uk/hires/performance/69/STATUS-Survey-2007/ performance Wed, 25 Mar 2009 13:25:45 +0000 GMT http://www.vectishousing.co.uk/hires/news/67/Award-for-Kerry-Fields-/ At a recent assessment undertaken by the Isle of Wight Society for conservation judges representing the Royal Institute of British Architects considered the Associations new scheme at Kerry Fields in Nettlestone worthy of one of two New Build Awards certificates. The development was put forward by the local Parish Council with whom the Association continues to work closely. This is the second consecutive project for which a development owned by the Association has been the subject of an award. In 2004 the Greenfields complex on the Newport Road in Lake gained the prestigious Jo Mitchell award for landscaping. 060309 news Fri, 06 Mar 2009 09:45:22 +0000 GMT http://www.vectishousing.co.uk/hires/performance/66/Best-Value--Continuous-Improvement/ performance Fri, 20 Feb 2009 12:30:07 +0000 GMT http://www.vectishousing.co.uk/hires/news/65/The-Tenants-Forum/ In an attempt to drive up satisfaction levels as part of our commitment towards continuous improvement we are once again trying to encourage more tenants to join the Forum. This is a formal platform from which we can learn in what ways the services we provide can be improved what new services might actively be considered and indeed what services might actually be discontinued. The Forum also provides opportunity for tenants to have a better understanding of what we do and how and why we do it. This can lead to a constructive working partnership which we feel we are well placed to develop given the day to day relationship we already have with the majority of our tenants. We are particularly keen to recruit those who have been tenants of other housing asociations as they have the backgrou... news Mon, 16 Nov 2009 12:15:01 +0000 GMT http://www.vectishousing.co.uk/hires/news/64/Choice-Based-Lettings/ In 2010 applicants for affordable housing will discover a new way of obtaining a home. The IW Council is working with local providers like Vectis HA on a governmentbased approach called Choice Based Lettings. In very broad terms instead of being selected from a housing register system which is entirely based on points earned through perceived housing need vacant properties will be advertised by housing associations predominantly via their websites and applicants will be able to bid for them. It will be up to the applicants to decide whether they want a particular property which is so advertised. This might depend on where it is located for example it will be their choice. The process is still being developed and more information will follow in due course. news Fri, 13 Feb 2009 15:17:36 +0000 GMT http://www.vectishousing.co.uk/hires/news/63/Newsletter-December-2008/ news Fri, 06 Feb 2009 13:08:55 +0000 GMT http://www.vectishousing.co.uk/hires/news/62/Newsletter-July-2008/ news Fri, 06 Feb 2009 13:06:46 +0000 GMT http://www.vectishousing.co.uk/hires/news/61/New-homes-planned/ Following competion of the Garden Way scheme in June we have now delivered the remainder of our development strategy to 2010 and our attention is turning to potential new projects. These will include the acquisition of two fourbed houses in Shanklin with the asistance of grant from the Isle of Wight Council. We also intend to be involved in small rural schemes as well as larger development projects in East Cowes and at Pan Meadows in Newport. In all a further 30 homes are planned over the next five years. This will be achieved through continued working with the Source Development Partnership. We completed the successful negotiation of 2 million long term finance from Nationwide Building Society in January 2010. Partnership working.... The Association is a partner in the Source Deve... news Fri, 09 Jul 2010 09:12:17 +0000 GMT http://www.vectishousing.co.uk/hires/news/60/About-our-regulation/ In December 2008 the Tenant Services Authority TSA took over from the Housing Corporation as the body which will regulate housing associations for the immediate future. Following extensive consultation albeit with a select few the TSA has completed an aggressive campaign to encourage tenants around the country to become much more involved in the management of their landlords activities. The upshot is a revolutionary new framework of regulation by which all Registered Providers are now bound. Tenants now have extensive powers to take decisions over the way their housing organisation is managed. More immediately providers are preparing their action plans for creating a series of local offers to tenants. These will set out each organisations proposals on service standards for the year ... news Tue, 13 Apr 2010 09:51:19 +0000 GMT http://www.vectishousing.co.uk/hires/staff/59/Sandells-Joanna/ Jo joined the Association as Housing Assistant in September 2008. Her duties were primarily to identify suitable applicants for housing when vacancies occurred.In December 2009 following an organisational restructuring Jo acceded to the role of Allocations Officer which broadened her responsibilities. staff Thu, 06 May 2010 15:12:59 +0000 GMT http://www.vectishousing.co.uk/hires/staff/57/Kelly-Lesley/ Lesley joined the Association in September 2008 as Administrative Assistant. In ealier times she had been in a similar role with the Isle of Wight Housing Asociation before leaving the Island for a brief spell abroad in Milton Keynes. Following an organisational restructuring in November 2009 Lesley became Services Support Coordinator calling on her past experience to support a wider range of the Associations activities. Lesley is married with twin boys Daniel and Robert and four cats. There are also rumours of a pet chameleon. Her hobbies include walking and DIY. staff Fri, 07 May 2010 12:51:44 +0000 GMT http://www.vectishousing.co.uk/hires/staff/56/Barnes-Stephen/ Steve having lived on the Island all his life can officially be considered a Caulk Head. On getting married he and his wife moved to Ryde . He has a daughter two cats and two guinea pigs and a soninlaw to be who gets the blame for anything that goes wrong in the household. Steve started his working career following a brief spell in the army. He then worked in the motor industry as a trainee car mechanic and after a few years became Service Manager for the company. Wanting a complete career change Steve then went into the building industry firstly as a selfemployed builder and later as a Service Manager for a double glazing company on the Island. Coastal rowing is a hobby in which Steve has a great interest and recently has taken up kayaking. When not on or occasionally in the w... staff Wed, 17 Jun 2009 09:36:42 +0000 GMT http://www.vectishousing.co.uk/hires/staff/55/Lewis-Dave/ Dave our latest recruit joined Vectis in June 2004. He has a background in maintenance work having worked for many years with Housing Associations on the mainland. Daves duties are to carry out minor repairs and to keep a watchful eye on the condition of the local areas where we have homes. As our man with a van he is constantly out and about ready to respond to calls for assistance all as part of the Associations commitment to a prompt personal and friendly service. In his spare time Dave is a keen fly fisherman and enjoys target pistol shooting. He also collects cameras. He has also been known to jump out of aeroplanes Originally from the Elephant Castle district of London Dave a former serviceman has four sons and two daughters. With all those hobbies where did he find the time staff Tue, 20 Jan 2009 09:06:30 +0000 GMT http://www.vectishousing.co.uk/hires/staff/54// Isabelle Cates was appointed to this new position in November 2009. See latest news. staff Mon, 18 Jan 2010 15:15:56 +0000 GMT http://www.vectishousing.co.uk/hires/staff/53/Hopwood-Andy/ On leaving school Andy worked for the maintenance section of a large textile consortium which owned many houses and factories in the North of England. He moved to The Isle of Wight in 1984 to work for South Wight Council and was in charge of the outside maintenance staff remaining there until the formation of South Wight Housing where he became Area Surveyor. In 1997 he left to take up the position of workshop Manager for a joinery company in Sandown and then in November of 1999 joined the Team at Vectis Housing as Maintenance Officer. In 2004 Andy became Senior Property Officer with special responsibility for developing and overseeing major works contracts such as the long term improvements programme. In April 2006 as part of staff changes within the Maintenance Section Andy was promot... staff Mon, 19 Jan 2009 17:55:20 +0000 GMT http://www.vectishousing.co.uk/hires/staff/52/CoatesEvans-Sarah/ Sarah joined Vectis in January 2008 bringing with her many years of accounting experience and a professional accounting qualification CIMA As a married mum with two small children she works parttime looking after the Associations finances. Having worked for BAE systems at Cowes and the NHS in Portsmouth and Newport Sarah is finding that she much prefers the friendly environment of a smaller organisation. In her spare time she enjoys DIY gardening walking and cycling with her family. Unlike most other members of the office Sarah has no pets as she is allergice to most creatures with feathers or fluff staff Sun, 11 Jan 2009 18:08:40 +0000 GMT http://www.vectishousing.co.uk/hires/staff/51/Hann-Paul/ Born and bred on the Isle of Wight Paul is an accountant by training. After 13 years in a local accountancy practice he moved into industry heading up the finance department of a growing client electronics company. When the company was acquired by a multinational conglomerate and much of the decision making process was consequently taken away Paul looked for a new challenge and found it with Vectis Housing in 1990 where he was assistant to the then Managing Agent becoming Chief Executive in 1996 when the organisation restructured. His prime responsibility is to see that the Associations Business Strategy is effectively and efficiently delivered. Paul has followed very closely the development of the smaller housing association movement watching for the pitfalls. He now works he says tir... staff Thu, 06 May 2010 14:19:09 +0000 GMT http://www.vectishousing.co.uk/hires/staff/50/Purkis-Lynda/ Lynda joined Vectis in June 2003 as Housing Services Manager primarily responsible for the effective administration of the whole of the housing management service provided by the Association. Her housing career started with Dacorum Borough Council in Hertfordshire in 1993. Dacorum has a large housing stock of approximately 15000 homes spread over an area nearly twice the size of the Island. In 1996 Lynda moved to the Island to work for South Wight Housing Association as a Housing Officer and in 2000 volunteered to take on responsibility for rent recovery. She continued with this until deciding to test her potential to greater effect by joining Vectis. Lynda became Deputy Chief Executive in 2008 following on from achieving corporate membership of the Chartered Institute of Housing. She... staff Thu, 06 May 2010 14:31:24 +0000 GMT http://www.vectishousing.co.uk/hires/aboutus/49/Staff/ The Staff Officers of the Association are paid members of staff each of whom have specific roles and responsibilities within the organisation. The most important point to bear in mind however is that this is a team working together and for each other in order to provide the best possible service to residents and the wider community. All staff receive training relevant to their posts. Because of the team approach each has a basic understanding of all aspects of the business of which they are part. The Association is a strong supporter of staff development and has been awarded and reaccredited with Investor in People status as evidence of such commitment. At the present time two members are embarking upon vocational training courses. Officers regularly participate on working groups whic... aboutus Fri, 06 Mar 2009 16:36:23 +0000 GMT http://www.vectishousing.co.uk/hires/contact/48/Form-Report-a-Nuisance-or-Antisocial-Behaviour/ If you need to report a nuisance such as noise antisocial behaviour or vandalism please provide all of the following information and send to enquiriesvectishousing.demon.co.uk Mandatory please enter NUISANCE in subject heading box of email Name Address Telephone Numbers Email Address State if you wish only to receive Nuisance Log sheet If you wish to report a nuisance please state 1. Type of nuisance 2. Have you previously made a complaint to the Association OR COMPLETE THE FOLLOWING FORM. Please check your details in the email before sending. contact Sat, 10 Jan 2009 14:27:05 +0000 GMT http://www.vectishousing.co.uk/hires/contact/47/Form-Home-Visit-Request/ If you wish an officer of the Association to visit you at home please provide all of the following information and send to enquiriesvectishousing.demon.co.uk Mandatory please enter HOME VISIT in subject heading box of email Name Address Telephone Numbers Email Address Please also provide 1. Brief outline of the reason for the visit 2. Days of the week most convenient for you Monday to Friday OR COMPLETE THE FOLLOWING FORM . Please check your details in the email before sending. contact Sat, 10 Jan 2009 14:25:57 +0000 GMT http://www.vectishousing.co.uk/hires/contact/46/Form-Request-for-a-Standing-Order-Form/ If you wish a new form in order to set up a new standing order or amend an existing please provide all of the following information and send to enquiriesvectishousing.demon.co.uk Mandatory please enter STANDING ORDER in subject heading box of email Name Address Telephone Numbers Email Address Please identify which 1. To pay property rent 2. To pay garage rent OR COMPLETE THE FOLLOWING FORM . Please check your details in the email before sending. contact Sat, 10 Jan 2009 14:25:07 +0000 GMT http://www.vectishousing.co.uk/hires/contact/45/Form-Request-for-a-New-Giro-payment-Card/ If you wish to receive a new Giro Payment card please provide all of the following information and send to enquiriesvectishousing.demon.co.uk Mandatory please enter GIRO CARD in subject heading box of email Name Address Telephone Numbers Email Address OR COMPLETE THE FOLLOWING FORM. Please check your details in the email before sending. contact Sat, 10 Jan 2009 14:13:36 +0000 GMT http://www.vectishousing.co.uk/hires/contact/44/Form-Request-a-Rent-Statement/ If you wish to receive a statement of your rent account please provide all of the following information and send to enquiriesvectishousing.demon.co.uk Mandatory please enter RENT STATEMENT in subject heading box of email Name Address Telephone Numbers Email Address Please also provide the following information 1. Period of statement i.e. from xxxxxxxx to xxxxxxxx 2. Property account state whichever applicable 3. Garage account or both OR COMPLETE THE FOLLOWING FORM. Please check your details in the email before sending. contact Sat, 10 Jan 2009 14:12:11 +0000 GMT http://www.vectishousing.co.uk/hires/contact/43/Form-Request-for-a-Transfer-Form/ If you are a current Vectis tenant and wish to transfer to another property within the Associations own stock please provide all of the following information and send to enquiriesvectishousing.demon.co.uk Mandatory please enter TRANSFER in subject heading box of email Name Address Telephone Numbers Email Address OR COMPLETE THE FOLLOWING FORM. Please check your details in the email before sending. contact Sat, 10 Jan 2009 14:10:41 +0000 GMT http://www.vectishousing.co.uk/hires/contact/41/Complaints/ contact Fri, 20 Feb 2009 12:28:43 +0000 GMT http://www.vectishousing.co.uk/hires/contact/40/Office-opening-hours/ MONDAY 9.00 am to 5.00 pm TUESDAY 9.00 am to 5.00 pm WEDNESDAY 9.00 am to 5.00 pm THURSDAY 9.00 am to 5.00 pm FRIDAY 9.00 am to 5.00 pm contact Tue, 13 Apr 2010 08:40:49 +0000 GMT http://www.vectishousing.co.uk/hires/contact/39/Contact-us/ We welcome personal visits to the office but there are a variety of alternative ways to make contact.. For direct contact relating to REPAIRS telephone 01983 520353 For an emergency repair between 5.00 pm and 9.00 am and at weekends telephone 01983 520353. It is emphasised that this should only be used in cases where emergency repairs are necessary. Please note that the Wightcare service is no longer available. For all other types of enquiry telephone 01983 525985 or fax 01983 529956 An answerphone service on 525985 operates outside normal office opening hours. The REPAIRS line 520353 operates at all times but also via answerphone if no officer is immediately available. Our email address is enquiriesvectishousing.demon.co.uk All other correspondence to the Association at 30 CARISBR... contact Fri, 20 Feb 2009 11:52:13 +0000 GMT http://www.vectishousing.co.uk/hires/aboutus/38/The-Board-of-Management/ The Association is governed by a group of people from the local community. They give their time voluntarily and it is their job to make Policy and develop a workable Business Plan make sure the Association is run properly as a viable business and within the boundaries of the law and regulation. Board members possess a wide range of skills and experience which all combine to make an effective unit. There are normally two tenants of the Association and two representatives from the Isle of Wight Council on the Board. The Board currently meets every six to eight weeks. In addition to dealing with routine matters each meeting is generally around a particular theme of either Governance Policy and Strategy or Finance or Housing management and maintenance or Best Value and Co... aboutus Wed, 18 Feb 2009 14:31:55 +0000 GMT http://www.vectishousing.co.uk/hires/aboutus/37/Objectives/ Extract from BUSINESS STRATEGY 20082013 STRATEGIC OBJECTIVES During the period of this Plan the Association will 1. Work towards improving its overall service to residents through a structured implementation of customerfocused best value principles. 2. Remain independent of larger Registered Social Landlords now Registered Providers to ensure that there is opportunity for residents to benefit from the practical advantages of such status. 3. By means of a development strategy appropriate to its size nature andfinancial circumstances continue to participate in the provision of high quality and affordable additional general needs housing primarily but not exclusively for rent in the Isle of Wight in a way which clearly supports the objectives of the Local Authoritys Housing Strategy Stat... aboutus Fri, 13 Feb 2009 16:31:40 +0000 GMT http://www.vectishousing.co.uk/hires/performance/36/SHAPE/ Smaller Housing Associations Pursuing Excellence ...and Vectis SHAPE comprises a group of thirteen small housing associations operating in areas from as far afield as Oxford to Sevenoaks in Kent and from Bedford to us in the Isle of Wight The smallest member association manages just over 80 homes and the largest around 700 that still makes them small. We at Vectis are somewhere in the middle. All members have through a professional network built up a working relationship with each other for the purposes of comparing performance in our various activities sharing ideas of best practice training our staff and helping solve the kinds of issues that arise from time to time. For example if there is an area of performance where a member association seems to do really well whilst others struggl... performance Fri, 07 May 2010 13:19:10 +0000 GMT http://www.vectishousing.co.uk/hires/company/35/Policy-summaries/ Listed below is a selection of key titles in respect of which the Association has a written policy. Copies of each can be obtained from the office upon request. A charge may be made for the supply of more than one document. The policies themselves are kept under review by senior officers and the Board of Management. The Association aims to ensure that its policies are reviewd at least every three years and amendments made as necessary. Written Policies and Procedures are important but there are occasions when their strict application does not suit a particular set of circumstances and the Board reserves the right to authorise or ratify variations when such circumstances dictate. Anitsocial Behaviour Asbestos Policy Compensation Complaints Consultation Dist... company Wed, 25 Mar 2009 13:30:56 +0000 GMT http://www.vectishousing.co.uk/hires/property/33/Leasing/ Given that there remain insufficient numbers of new permanent homes for those who need them the Association leases good quality properties in the private sector on the Isle of Wight which provides some medium term secure accommodation for those seeking affordable rented homes as an alternative to being either homeless or effectively so. The scheme is known as Housing Association Leasing or HAL for short. At present the Association has over fifty properties in lease in various locations around the Island. Private landlords offer their properties under lease to the Association for periods of between 3 to 10 years. The Association then offers assured shorthold tenancies to appropriate applicants. A lease rent at below market rent is paid to the landlord by monthly standing order in exchan... property Fri, 13 Feb 2009 10:30:02 +0000 GMT http://www.vectishousing.co.uk/hires/property/32/New-homes-planned/ Over the past seventeen years we have built or otherwise purchased some 190 homes on the Island. We focus on small community environments and none of our estates is larger than 28 homes with the average size being ten to twelve. We also place great emphasis on the quality of what we provide. At the present time grant funding from the Government is effectively only made available to a very limited number of large housing associations and now some developers in the private sector around the country. For those associations like ours it is therefore necessary to work with one or more of those organisations in order to continue to provide the new homes that are needed. That is why in 2006 we joined the Wessex now Source Development Partnership. This is a consortium of ten housing associations ... property Fri, 16 Jul 2010 12:07:37 +0000 GMT http://www.vectishousing.co.uk/hires/property/31/About-our-properties/ The Association provides permanent homes for people in general housing need in the Isle of Wight. Our properties are dispersed throughout the Island some in towns others in more rural locations. They are mostly designed to form small communities. As at July 2010 we own 297 homes throughout the Island. Six of these are on a shared ownership basis. All the others are for rent let on full secure or assured tenancies and allocated on the basis of need. Our flagship scheme is an affordable housing project for local people in the Parish of Nettlestone and Seaview completed in September 2008. We now work with a mainland based consortium the Source Development Partnership to deliver our new homes see below. Whilst most property acquisitions arose from schemes we built ourselves we do have a num... property Fri, 16 Jul 2010 12:06:12 +0000 GMT http://www.vectishousing.co.uk/hires/company/30/Accounts/ The Associations annual report and accounts offers an opportunity to read in detail the progress made in the year under review via the Chairmans Report plus a fully comprehensive set of statements indicating the Associations financial activity and its position at the balance sheet date. Please see below to view the full Annual Report Accounts 20052006. You will need Acrobat Reader to view this document which can be downloaded free by clicking here. Previous Annual Reports can be obtained by emailing enquiriesvectishousing.demon.co.uk or calling our main office on 01983 525985 We are endeavouring to catch up with adding later years accounts to our website. The Annual Report Accounts for the year 20072008 will be available shortly. That for 20082009 will be available in September. company Wed, 18 Feb 2009 11:31:57 +0000 GMT http://www.vectishousing.co.uk/hires/performance/29/Summary-of-STATUS-Survey-Results-2004/ STATUS is a standard detailed survey used by all housing associations around the country. It was compiled by the National Housing Federation. Housing associations are supposed to undertake a STATUS survey of its residents at least every three years. The Association forwarded a STATUS survey to all its permanent tenants at the end of April 2004. The return level was reasonably high at 46. It is from these forms that the statistics in this report have been compiled. In order to facilitate a comparison with previous years each Tenant was given the opportunity to enter a prize draw. The profile of the Tenants who participated in the survey reflects the general makeup of the Associations Tenants. 94 class themselves as white British 4.5 chose not to answer this question and 32 are employed... performance Fri, 09 Jan 2009 09:55:52 +0000 GMT http://www.vectishousing.co.uk/hires/legislation/28/Decent-Homes/ STOCK CONDITION SURVEY 2007 The Decent Homes Standard Towards 2010 and beyond We have a duty to keep our homes maintained in good order for the long term. Our Business Strategy makes a clear commitment to this end. The Strategy also sets the context for what needs to be done given the size of the organisation and officers familiarity with all the housing stock in ownership. One of the most important means of establishing the condition of our housing stock is to carry out a stock condition survey which does exactly what it says on the tin. We undertook partial stock condition surveys in 1995 and 2000. We are now about to embark upon a more thorough survey however which will take approximately six to eight months to complete. This will provide up to date information on the overall cond... legislation Fri, 09 Jan 2009 09:53:14 +0000 GMT http://www.vectishousing.co.uk/hires/handbooks/27/Tenants-Handbook/ This booklet is distributed to all our tenants. If you require a copy please contact the office to request one. handbooks Wed, 11 Nov 2009 15:43:19 +0000 GMT http://www.vectishousing.co.uk/hires/handbooks/26/Handbooks/ Vectis HA provides advice for its tenants through a variety of booklets and leaflets. This section is intended as an online quick reference location for those same issues. The intention is not to replace them but rather to offer an alternative location in case you cant find your copy. As always if you require any of the items in this section please contact the office and request one either by email telephone writing in to us or of course by paying us a visit. handbooks Fri, 13 Feb 2009 16:24:58 +0000 GMT http://www.vectishousing.co.uk/hires/legislation/25/Website-Terms-and-Conditions/ Disclaimer Use and access of this Website assumes your acknowledgement and acceptance of the following terms and conditions which may be amended from time to time. We do not guarantee that this website or other websites linked to this site are free from computer viruses or any other malicious or impairing computer program. Whilst VHA has made every endeavour to ensure that this site contains accurate information it cannot guarantee its accuracy and is not liable for any losses or damages whatsoever arising from the use of or reliance on the information or from the use of the Internet generally. Within this section Vectis Housing Association Ltd shall include its employees board members agents and representatives and any thirdparty providers or sources of information or data. Privacy Po... legislation Wed, 18 Feb 2009 11:07:17 +0000 GMT