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Tenants Home Improvements / Alterations

Tenants Home Improvements / Alterations

The Association actively encourages tenants to maintain their homes in good order, and under the Residents Charter, tenants have the right to undertake (clearly identifiable) home improvements at their own expense, subject to obtaining the prior written consent of the Association.

The Association will not unreasonably withhold permission for improvements provided certain clear procedures are followed.

If you wish to undertake improvements to your home, you should write or email Vectis, providing a description of the work and attaching drawings and specifications where possible. It is advisable to discuss your proposals with us at an early stage. Some improvements may require Planning Permission or Building Regulation Approval from the Local Authority.

In certain circumstances, there may be entitlement to compensation in respect of any improvements undertaken, and which will remain in place when the tenancy is ended. Such compensation is based on the cost of the initial works and is subject to depreciation.

To qualify for compensation, the improvement(s) must be contained within the following list

Qualifying Improvement Notional life of improvement
Bath or shower 12 years
Wash-hand basin 12 years
Toilet 12 years
Kitchen fittings ie units, worktops 10 years
Storage cupboards in bathroom or kitchen 10 years
Space or water heating 12 years
Thermostatic radiator valves 7 years
Insulation ofpipes, water tank or cylinder 10 years
Loft insulation 10 years
Cavity wall insulation 20 years
Draught proofing of external doors and/or windows 5 years
Double glazing or other external window replacement or secondary glazing 20 years
Re-wiring or the provision of power, lighting or other electrical fittings includingmains wired smoke detectors 10 years
Any appliance which improves the security of dwelling but excluding burglar alarms 10 years


Written permission from the Association is a fundamental requirement in order to qualify for compensation at a later date. In such circumstances, tenants must complete and agree to comply with the conditions contained in a standard application form, which is available from the Association upon written request. A copy of the Associations Policy and Procedure Guide will also be issued upon receipt of an application.

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Repairs: 01983 520353
All other enquiries: 01983 525985

enquiries@vectis-housing.demon.co.uk