Policy summaries

Listed below is a selection of key titles in respect of which the Association has a written policy. Copies of each can be obtained from the office upon request. (A charge may be made for the supply of more than one document.)

The policies themselves are kept under review by senior officers, and the Board of Management. The Association aims to ensure that its policies are reviewd at least every three years, and amendments made as necessary.

Written Policies and Procedures are important, but there are occasions when their strict application does not suit a particular set of circumstances, and the Board reserves the right to authorise or ratify variations when such circumstances dictate.

• Anit-social Behaviour
  
• Asbestos Policy
  
• Compensation
  
• Complaints
  
• Consultation
  
• Disturbance Allowance
  
• Equality & Diversity
  
• Gas Service & Maintenance
  
• Health & Safety
  
• Housing
  
• Legionella
  
• Membership Policy
  
• Property Damaged by Tenants
  
• Racial Harassment
  
• Rent Arrears
  
• Rent Policy
  
• Repairs Compensation
  
• Resident Involvement
  
• Selection Procedure - Approved Contractors
  
• Support for Vulnerable Tenants