Repairs & Maintenance Team

The Repairs & Maintenance Team is responsible for delivering a responsive and efficient day to day repairs service to all of the Association's tenants. This is supplemented by a comprehensive planned maintenance programme of cyclical and modernisation projects.

Most repairs are undertaken by qualified outside contractors, but there is an in-house maintenance service - our 'man with a van' - for rudimentary repairs.

Vectis has long been committed to providing functional, warm, and comfortable living accommodation for its tenants, and a programme of modernisation work has continued uninterrupted for many years - pre-dating the concept of Decent Homes Standards, the criteria for which all the Association's properties meet compliant 2009.

The maintenance team is asisted by a sophisticated IT repairs system which collates all the information necessary for an efficient and effective service.